Ticket Clerk – Guest Relations
Starting pay $6.00/hour

The Ticket Clerk performs a variety of tasks related to selling and taking admission tickets.  The Ticket Clerk reports to the Public Relations & Marketing Supervisor.  Starting pay is $6.75 per hour..

ESSENTIAL FUNCTIONS

• Establish and maintain positive, cooperative, and effective working relations with fellow employees.
• Constantly exhibit a customer service attitude, a smile, and an obvious interest in visitor comfort and service.
• Communicate with the public in a courteous and tactful manner and assist visitors with questions and directions to various areas of the Zoo.  Address the visitor - do not wait to be asked.
• Remove trash and debris from public areas; i.e. pick up litter whenever you see it.
• Accept cash, checks, or credit cards for admission tickets.
• Make correct change for ticket sales.
• Account for funds and maintain necessary records
• Use standard office machines and money processing machines.
• Perform basic housekeeping chores in the ticket sales booth and visitor entrance area.
• Receive and account for purchased tickets from visitors
• Make a visual check of entering visitors to assure prohibited items are not taken into the Zoo.
• Work with large groups of school children to safely and promptly process their admission.
• Any and all other duties as assigned.

MINIMUM QUALIFICATIONS

• Ability to work weekends, holidays and occasional after-hour assignments.
• Minimum of six months cash handling experience.
• High school graduate or GED certificate or if currently in high school, completion of 10th grade and at least 16 years of age.
• No history of dishonesty, larceny, or theft.
• Ability to negotiate confined workspace while working with one or more other sales area employees.
• Ability to rapidly and accurately count U.S. cash.

San Antonio Zoo
Attn: Human Resource Department/Ticket Clerk Opening
3903 N. St. Mary's Street
San Antonio, TX 78212
(210) 734-7291 Fax

 

Download the Zoo's Employment Application (PDF)

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